MatchCamLEGAL & PRIVACY

Privacy Policy

How MatchCam collects, uses, stores and protects personal information.

Effective: 31 August 2026 · Version 1.0
In brief

MatchCam does not claim ownership of customer footage. We do not use customer footage for public marketing or AI-model training without separate, specific permission.

1. Who we are

MatchCam is operated by Scott Evenden trading as MatchCam, 72a London Road, St Leonards-on-Sea, TN37 6AS. Contact privacy@matchcam.co.uk.

MatchCam is controller for account administration, security, billing, support and operation of the service. A club or organisation will often control the player, fixture and footage information it chooses to enter, with MatchCam processing that information to provide the service.

2. Information we process

  • Account information: name, email address, role, organisation, team, account status and preferences.
  • Football information: fixtures, venues, teams, players, squad numbers, positions, scores, events and statistics.
  • Media and review information: uploaded artwork, hosted footage, recording metadata, external video links, tags, comments and reports.
  • Social connections: connected Facebook Page and Instagram professional-account identifiers, access permissions and publishing results. MatchCam does not receive your Facebook password.
  • Payment information: plan, billing status and transaction references. Card details are handled by the payment provider.
  • Technical information: browser/device information, IP address, security logs, errors, sessions and policy-acceptance records.

3. Why and how we use information

We use information to create accounts; provide recording, tagging, scoreboards, statistics, review and sharing features; process subscriptions; provide support; protect accounts; prevent misuse; meet legal obligations; and improve service reliability.

Our lawful bases may include performance of a contract, legal obligation, legitimate interests, consent and—where relevant—protection of vital interests. Service messages are not marketing. Electronic marketing is sent only where legally permitted and can be stopped at any time.

4. Recordings and external services

Browser recordings may remain solely on the recording device until the user downloads or removes them. MatchCam may hold fixture information and tags without receiving the raw video. Hosted uploads are stored for playback and review. Where an external video link is used, the external provider retains the footage and applies its own privacy terms.

5. Children’s information

MatchCam accounts are for adults aged 18 or over. Children may appear in authorised team information, artwork or football footage. The responsible club or account holder must have authority to enter, record and share that information, follow its safeguarding procedures, minimise identifying information and respect any restriction on filming or publication.

We give particular weight to a child’s best interests when handling a concern or request.

6. Who receives information

Information may be available to authorised coaches, team administrators, referees, observers and intended recipients. We may use providers for hosting, storage, email, payments, security, support and Meta social publishing. We may disclose information when required by law, to protect a person, investigate misuse or establish legal claims.

Where information is transferred outside the UK, we use an applicable adequacy decision or recognised contractual safeguard where required.

7. How long we keep information

We keep information only for as long as necessary for its purpose, the account relationship, security, accounting and legal claims. Local recordings remain under the user’s control. Deleted information may remain temporarily in restricted backups until normal rotation. External footage and copies downloaded by other people must be removed from those locations separately.

See our Data Deletion page for account closure and deletion instructions.

8. Your rights

Depending on the circumstances, you may ask for access, correction, deletion, restriction, objection or portability, and may withdraw consent where consent is used. We may need to verify your identity. Where a club controls the information, we may refer the request to that club and assist it.

You can complain to the UK Information Commissioner’s Office at ico.org.uk, although we welcome the opportunity to resolve the issue first.

9. Security, cookies and changes

We use proportionate access controls, encrypted connections, restricted administration, logs, backups and provider controls. No online system is completely risk-free. Necessary cookies support login, security and sessions; non-essential technologies will be used only with the required notice or consent. See our Cookie Policy.

We may update this policy as MatchCam develops. Material changes will be highlighted and the effective date updated.

10. Contact

Email privacy@matchcam.co.uk or write to Scott Evenden trading as MatchCam, 72a London Road, St Leonards-on-Sea, TN37 6AS.

MatchCamLEGAL

Terms & Conditions

Terms governing MatchCam accounts, subscriptions, recordings, reviews and sharing.

Effective: 31 August 2026 · Version 1.0

1. About these terms

These Terms form an agreement between you and Scott Evenden trading as MatchCam. They apply to the website, recorder, tagger, scoreboards, statistics, review, social publishing and related services. By registering, subscribing, accepting an invitation or using MatchCam, you agree to these Terms and the Privacy Policy. If acting for an organisation, you confirm you are authorised to do so.

2. Eligibility and accounts

Account holders must be at least 18. You must provide accurate details, protect login credentials, use suitable access roles and promptly notify us of suspected unauthorised access. Children may appear in authorised football content but must not operate an account directly.

3. Plans, payment and cancellation

The introductory team plan is £7.99 per month for the first two billing periods, then £9.99 per month. The price, renewal timing and any material limits will be shown before purchase. Subscriptions renew monthly until cancelled.

You may cancel before the next renewal through the available account or support route. Cancellation stops future renewal but does not normally refund a billing period already started, except where required by law. If you request immediate digital access, we may ask you to acknowledge how this affects statutory cancellation rights. Nothing in these Terms limits mandatory consumer rights.

4. Trials and invitations

Trial access is personal, revocable, non-transferable and may be limited or changed. Trial users must also accept the Tester Agreement. MatchCam is under active development and testers must not rely on it as the only copy of footage or as an official match record.

5. Recording, safeguarding and permissions

You must have the authority, lawful basis and permissions required to record, upload, link, review and share content, including compliance with club, competition, venue, safeguarding, privacy and copyright rules. Where children are involved, the responsible organisation must inform participants appropriately and maintain an effective process for anyone who must not be filmed or identified.

Never record in changing rooms, treatment rooms, toilets or another intrusive or unlawful setting. MatchCam is not an emergency or safeguarding-reporting service.

6. Acceptable use

You must not use MatchCam for unauthorised, abusive, discriminatory, exploitative, deceptive or unlawful recording or sharing; expose a child contrary to a restriction; upload malicious code; bypass controls; scrape personal data; interfere with another user; share confidential access unnecessarily; or present MatchCam output as an official governing-body decision.

7. Content and intellectual property

You retain rights you hold in content you provide and grant MatchCam a limited licence to host, process and transmit it only as needed to provide and protect the service. We will not use customer footage for advertising or AI-model training without separate permission. MatchCam retains rights in its software, interface, branding and documentation.

8. Reliability and backups

Browser recording depends on the device, browser, storage, power, permissions and interruption behaviour. Calls, screen locking, overheating, low storage or browser suspension may interrupt or corrupt a recording. Run a test, use Do Not Disturb, keep sufficient power and storage, and download and verify important recordings promptly. MatchCam cannot reconstruct a file that never reached its systems.

9. Third-party services and social publishing

Payment, hosting, external video and Meta services operate under their own terms and availability. You control whether and where a social update is published and must check the artwork, caption, account and permissions before posting. MatchCam cannot guarantee acceptance or continued availability of a third-party service.

10. Availability, suspension and termination

We use reasonable care but do not promise uninterrupted or error-free availability. We may maintain, change or restrict the service. Access may be suspended for non-payment, security risk, unlawful content, safeguarding concerns or serious misuse. You may stop using MatchCam and request account closure subject to lawful retention requirements.

11. Liability

Nothing excludes liability that cannot legally be excluded, including death or personal injury caused by negligence, fraud, fraudulent misrepresentation or applicable data-protection responsibility. Subject to that, MatchCam is not responsible for loss caused by unauthorised filming, missing permissions, failure to back up a local recording, incompatible equipment, user error or third-party service failure except to the extent caused by MatchCam’s breach. We do not exclude or restrict statutory consumer rights.

12. Law, complaints and contact

These Terms are governed by the laws of England and Wales. Mandatory rights to bring a consumer claim in another applicable UK jurisdiction are unaffected. Contact support@matchcam.co.uk first so we can investigate.

Operator: Scott Evenden trading as MatchCam, 72a London Road, St Leonards-on-Sea, TN37 6AS.

MatchCamFOOTAGE & SAFEGUARDING

Record responsibly.

Practical rules for recording, tagging, reviewing and sharing football content.

Effective: 31 August 2026 · Version 1.0

1. Who this applies to

This policy applies to MatchCam account holders, testers, clubs, coaches, referees, observers and organisations. It supplements—and does not replace—the safeguarding, filming and disciplinary rules of the relevant club, competition, venue, school, County FA or governing body.

2. Before recording

  1. Identify the responsible organisation and adult overseeing the recording.
  2. Define the purpose, such as coaching, analysis or referee development.
  3. Confirm authority, permissions and applicable competition, venue, privacy and copyright rules.
  4. For youth football, follow club safeguarding procedures and identify anyone who must not be filmed or named.
  5. Choose the least intrusive camera position and restrict access to the smallest appropriate audience.

3. Matchday checklist

  • Communicate a clear filming notice where appropriate.
  • Test camera angle, storage, power and browser permissions.
  • Use Do Not Disturb and avoid calls or screen locking on the recorder device.
  • Keep the recorder and tagger access physically secure.
  • Record only what is necessary and stop promptly.
  • Download and verify required footage, then remove unnecessary copies.

4. Children and vulnerable participants

A child’s best interests take priority over convenience, statistics or promotional value. An authorised adult must operate the account. Where someone must not be filmed or identified, the club must use an effective arrangement—which may mean repositioning or pausing the camera, omitting identifying information, restricting access or not recording.

Do not publish a child’s full name with precise location, school, contact information or routine unless specifically justified and authorised. Youth content recorded for analysis must not automatically be repurposed for advertising, public social media or AI training.

5. Sharing and social publishing

Check the content, player details, match time, caption and selected account before publishing. Share only what is necessary and do not expose a protected participant. A permission to record for analysis does not automatically provide permission for public social-media publication.

Keep private review links confidential. Reports and footage must not be used to shame, harass or target a player, referee or participant.

6. Concerns and incidents

  1. Make affected content private and revoke exposed access.
  2. Do not circulate it further; preserve necessary evidence securely.
  3. Notify the responsible club or organisation safeguarding lead.
  4. Contact MatchCam at privacy@matchcam.co.uk.
  5. If anyone is at immediate risk, contact the police or appropriate emergency/statutory service.

MatchCam may restrict content or suspend an account where reasonably necessary to address unlawful activity, safeguarding risk or serious misuse.

7. Contact

MatchCam provides the platform but is not the club’s safeguarding lead or an emergency reporting service. Platform-related concerns can be sent to privacy@matchcam.co.uk.

MatchCamLEGAL & PRIVACY

Cookie Policy

How MatchCam uses cookies and similar browser technologies.

Effective: 31 August 2026 · Version 1.0

1. What cookies are

Cookies are small text files stored by a website in your browser. Similar technologies include local storage and session identifiers. They can help a site remember a login, protect an account and retain necessary preferences.

2. Technologies MatchCam uses

Strictly necessaryLogin, account security, session operation, consent choices and essential WordPress/MatchCam functionality.Required
Local browser storageMay hold recorder state or recordings on the user’s device until downloaded, removed or cleared by the browser.Required for selected features
Payment and connected servicesPayment or Meta connection pages may use their own necessary security and session technologies under their respective policies.Used when selected
Analytics or advertisingNon-essential analytics or advertising technologies will only be activated where an appropriate notice or consent is provided.Optional

3. Your choices

You can control cookies through the MatchCam cookie notice where presented and through browser settings. Blocking strictly necessary cookies may prevent login, registration, account security, recording or other platform functions from working correctly.

Clearing browser data can remove locally stored MatchCam information and may permanently remove a recording that has not been downloaded. Always download and verify important footage first.

4. Third-party services

If you open a payment, Facebook, Instagram or external-video service, that provider may set its own cookies. MatchCam does not control those cookies. Review the provider’s own privacy and cookie information.

5. Updates and contact

We may update this policy when browser storage, analytics or connected services change. Questions can be sent to privacy@matchcam.co.uk.

MatchCamPRIVACY CONTROL

Data deletion

How to disconnect Meta, close a MatchCam account or request deletion of personal information.

Effective: 31 August 2026 · Version 1.0

1. Disconnect Facebook and Instagram

  1. Sign in to MatchCam.
  2. Open Account and then Social publishing.
  3. Select Disconnect Meta.
  4. Confirm the disconnection.

This removes MatchCam’s stored connection and stops future publishing. It does not delete posts already published to Facebook or Instagram; remove those through the relevant Meta account.

2. Remove MatchCam through Facebook

You can also remove MatchCam from the connected Facebook account through Facebook’s settings for business integrations/apps and websites. Menu names may change. Removing the connection prevents future access but does not automatically tell us to delete unrelated MatchCam account information.

3. Request account or personal-data deletion

Email privacy@matchcam.co.uk with:

  • the email address used for MatchCam;
  • your name and team or organisation;
  • whether you want the entire account closed or particular information removed;
  • details needed to identify the relevant fixture, recording, player graphic or social connection.

We may ask for reasonable identity or authority verification before acting, particularly where the request concerns a club account or children’s information.

4. What happens next

We will acknowledge the request, identify whether MatchCam or another organisation controls the information, revoke relevant access where necessary and delete or anonymise eligible information. We will confirm completion or explain any lawful reason information must be retained.

Privacy requests are normally answered within one month, subject to lawful extensions for complex requests.

5. Important limits

  • MatchCam cannot delete a recording stored only in your browser or device.
  • We cannot delete copies already downloaded or independently shared by another recipient.
  • Deleting an external-video link does not delete footage held by that provider.
  • Deleting a MatchCam connection does not remove Facebook or Instagram posts already published.
  • Limited information may be retained where required for accounting, security, legal claims, safeguarding or another legal obligation.
  • Deleted information may remain temporarily in restricted backups until normal rotation.

6. Contact

Privacy requests: privacy@matchcam.co.uk
General support: support@matchcam.co.uk

Scott Evenden trading as MatchCam, 72a London Road, St Leonards-on-Sea, TN37 6AS.

For further information, read the MatchCam Privacy Policy.

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