1. About these terms
These Terms form an agreement between you and Scott Evenden trading as MatchCam. They apply to the website, recorder, tagger, scoreboards, statistics, review, social publishing and related services. By registering, subscribing, accepting an invitation or using MatchCam, you agree to these Terms and the Privacy Policy. If acting for an organisation, you confirm you are authorised to do so.
2. Eligibility and accounts
Account holders must be at least 18. You must provide accurate details, protect login credentials, use suitable access roles and promptly notify us of suspected unauthorised access. Children may appear in authorised football content but must not operate an account directly.
3. Plans, payment and cancellation
The introductory team plan is £7.99 per month for the first two billing periods, then £9.99 per month. The price, renewal timing and any material limits will be shown before purchase. Subscriptions renew monthly until cancelled.
You may cancel before the next renewal through the available account or support route. Cancellation stops future renewal but does not normally refund a billing period already started, except where required by law. If you request immediate digital access, we may ask you to acknowledge how this affects statutory cancellation rights. Nothing in these Terms limits mandatory consumer rights.
4. Trials and invitations
Trial access is personal, revocable, non-transferable and may be limited or changed. Trial users must also accept the Tester Agreement. MatchCam is under active development and testers must not rely on it as the only copy of footage or as an official match record.
5. Recording, safeguarding and permissions
You must have the authority, lawful basis and permissions required to record, upload, link, review and share content, including compliance with club, competition, venue, safeguarding, privacy and copyright rules. Where children are involved, the responsible organisation must inform participants appropriately and maintain an effective process for anyone who must not be filmed or identified.
Never record in changing rooms, treatment rooms, toilets or another intrusive or unlawful setting. MatchCam is not an emergency or safeguarding-reporting service.
6. Acceptable use
You must not use MatchCam for unauthorised, abusive, discriminatory, exploitative, deceptive or unlawful recording or sharing; expose a child contrary to a restriction; upload malicious code; bypass controls; scrape personal data; interfere with another user; share confidential access unnecessarily; or present MatchCam output as an official governing-body decision.
7. Content and intellectual property
You retain rights you hold in content you provide and grant MatchCam a limited licence to host, process and transmit it only as needed to provide and protect the service. We will not use customer footage for advertising or AI-model training without separate permission. MatchCam retains rights in its software, interface, branding and documentation.
8. Reliability and backups
Browser recording depends on the device, browser, storage, power, permissions and interruption behaviour. Calls, screen locking, overheating, low storage or browser suspension may interrupt or corrupt a recording. Run a test, use Do Not Disturb, keep sufficient power and storage, and download and verify important recordings promptly. MatchCam cannot reconstruct a file that never reached its systems.
9. Third-party services and social publishing
Payment, hosting, external video and Meta services operate under their own terms and availability. You control whether and where a social update is published and must check the artwork, caption, account and permissions before posting. MatchCam cannot guarantee acceptance or continued availability of a third-party service.
10. Availability, suspension and termination
We use reasonable care but do not promise uninterrupted or error-free availability. We may maintain, change or restrict the service. Access may be suspended for non-payment, security risk, unlawful content, safeguarding concerns or serious misuse. You may stop using MatchCam and request account closure subject to lawful retention requirements.
11. Liability
Nothing excludes liability that cannot legally be excluded, including death or personal injury caused by negligence, fraud, fraudulent misrepresentation or applicable data-protection responsibility. Subject to that, MatchCam is not responsible for loss caused by unauthorised filming, missing permissions, failure to back up a local recording, incompatible equipment, user error or third-party service failure except to the extent caused by MatchCam’s breach. We do not exclude or restrict statutory consumer rights.
12. Law, complaints and contact
These Terms are governed by the laws of England and Wales. Mandatory rights to bring a consumer claim in another applicable UK jurisdiction are unaffected. Contact support@matchcam.co.uk first so we can investigate.
Operator: Scott Evenden trading as MatchCam, 72a London Road, St Leonards-on-Sea, TN37 6AS.